Product review is the most popular type of social proof and also the most potent type in the realm of eCommerce, as 92% of consumers now read at least one online company review before making a purchasing decision.
So how to add reviews to Shopify stores to build trust and boost sales? What are the best review apps for Shopify stores to use? Let’s find out the answers in this article!
Top 3 best review apps for Shopify stores
To add reviews to Shopify stores, the first thing you need is a review app. As Shopify doesn’t have a built-in feature for customer reviews, you must use a product review app to add reviews to Shopify stores.
Previously, many merchants used the native app of Shopify - Product Reviews app to add reviews to their stores. However, Shopify has delisted its Product Reviews app since September 2023 and will officially sunset on May 6th, 2024. Thus, it’s urgent for merchants to find the best review apps to replace this app.
Understanding this need, we’ve curated the best review apps for Shopify for you in this article.
1. Judge.me (5.0/5.0 - 26,000 reviews)
Image Source: Judge.me on Shopify app store
You can easily find many product review apps on the Shopify App Store, but Judge.me has been known as the best review app for Shopify so far. The rating and the number of positive reviews speak for the quality of this app - a 5/5 Star Rating with more than 26,000 reviews.
Pros
- Robust Features: Judge.me offers a wide range of features, including review carousels, Q&A, email automation, and social sharing. This comprehensive set of tools can help you gather and display reviews effectively.
- Customization: The app provides extensive customization options, allowing you to tailor the appearance and feel of the review widget to match your brand's aesthetics.
- User-Friendly Interface: Judge.me is known for its user-friendly interface, making it easy for both you and your customers to use.
- Excellent Customer Support: The app is renowned for its outstanding customer support. They are responsive and helpful, ensuring that users have a smooth experience.
- Moderation and Spam Control: Judge.me offers a moderation feature to prevent spam or inappropriate content from appearing in your reviews.
Cons
Pricing: While Judge.me offers a free plan with basic features, some advanced features require a paid subscription. The pricing can be on the higher side for smaller businesses.
Special offer from FoxEcom
Judge.me offers 45 days of free trial for FoxEcom users, get the code and try Judge.me now!
2. Loox (4.9/5.0 - 18,000 reviews)
Image Source: Loox on Shopify app store
If your store products need more emphasis on visual content than traditional reviews, Loox is the go-to choice for you! Being the best review app for Shopify stores, Loox also offers many other exclusive features.
Pros
- Visual Content Focus: Loox excels in showcasing visual content in reviews. It allows customers to submit photos and videos with their reviews, which can significantly enhance the credibility and appeal of your products.
- Customizable Widgets: The app provides customizable review widgets that can be seamlessly integrated into your store's design.
- Email Review Requests: Loox allows you to automatically send email review requests to customers, making it convenient to collect feedback.
Cons
- Limited Free Plan: Loox offers a limited free plan with basic features. More premium features such as Instagram integration and advanced customization, are only available with a paid subscription.
Special offer from FoxEcom
If you want to give Loox a try, we have a 30-day free trial code for you.
3. Ali Reviews (4.9/5.0 - 14,000 reviews)
Image Source: Ali Reviews on Shopify app store
Ali Reviews is the best review app for Shopify stores that source products from AliExpress. Its quality is also top-notch as over 13,000 users have praised this app.
Pros
- Integration with AliExpress: Ali Reviews specializes in importing product reviews directly from AliExpress, which can be especially useful for dropshipping businesses sourcing products from AliExpress.
- Automated Review Requests: The app offers automation features for sending review requests to customers, which can save time and increase the likelihood of receiving feedback.
- Budget-Friendly: Ali Reviews is budget-friendly and offers a free plan, making it a cost-effective choice for small businesses.
Cons
- Limited to AliExpress: While integrating with AliExpress is a significant advantage, it may not be suitable for businesses that source products from other suppliers or have a broader product range.
- Limited Customization: Compared to Judge.me or Loox, Ali Reviews offers limited customization options, making it challenging to match the review display with your store's branding.
Special offer from FoxEcom
You can try Ali Reviews for free in 30 days with the exclusive code from FoxEcom.
How to add reviews to Shopify stores
Now that you have the best review app for Shopify, how to add reviews to Shopify stores? Here are 2 easy methods for you:
Add reviews to Shopify using a Shopify theme
Unlike vintage themes with old structure, Shopify’s Online Store 2.0 themes like Minimog with sections on every page and app support, enables you to add reviews to Shopify effortlessly without using code. You can follow this step-by-step guideline to add reviews to Shopify stores with a Shopify’s Online Store 2.0 theme like Minimog.
Go to the Online Store on the Shopify Dashboard and click “Customize” your theme. In the theme editor, you can add reviews and the review form as a section or a block; it depends on your theme.
Depending on the apps you use, you can add a review section in many different places. While some apps allow you to create a review section/block on the product page and product section only, some apps allow you to add this section everywhere in the customers’ journey, from the homepage to the checkout page. Thus, you should check the availability of this feature before creating your review section.
After knowing where you can add a review section, you can follow these steps to add review section:
- In the theme editor, navigate to the product template where you want to add the review and review form section
- Click Add section / Add block
- From the section menu, in the Apps section, choose the Review section from your product review app to add
- Click Save
Add reviews to Shopify using Shopify page builder
If you’re building a store with a page builder, it’s even easier to add reviews to Shopify stores as it often offers more customization and flexibility.
Although different page builders have different user interfaces, adding reviews to Shopify stores sees little difference.
Although different page builders have different user interfaces, adding reviews to Shopify stores sees little difference.
You can refer to some simple steps to add a review section to your store with Foxify Smart Page Builder and adapt it to your current app.
- Go to app Dashboard, and choose the page you want to customize
- In the app editor, choose the app extension block you want to add: Add Section => Extension
- Choose the Review section from your product review app to add to your page.
Foxify integrates seamlessly with the best review apps for Shopify so you can use any product review app you want to add reviews to your Shopify stores.
How to import reviews to Shopify
A review section is a must-have, but an empty one doesn't work. Consumers need to see a certain number of reviews before they trust your brand. Over 25% of customers only trust a rating if it has between 11 and 50 reviews, and 19% of shoppers expect between 51 and 100 reviews.
Thus, you’d better import reviews from other platforms and review services into your Shopify stores.
How to import reviews to Shopify with CSV files
Normally, all product review apps allow you to import reviews from other platforms and review services using a CSV file.
This is the guideline on how to add reviews to your Shopify store with a CSV file:
This is the guideline on how to add reviews to your Shopify store with a CSV file:
- Prepare your CSV files: Most review services let you export your data to a CSV file, so you can easily download a CSV file of your review data from the review service that you want to migrate from. However, each product review app requires a CSV file with a different format and information fields. So, after downloading your CSV, remember to check these requirements of your review app and make suitable adjustments to your file.
- Import reviews: From your Shopify admin, click Settings > Apps and sales channels. Open your product review app here. Whatever app you use, you can find the import review option on the first page of this app. Click Import > Choose file > Upload CSV file.
- Curate imported reviews: After successfully uploading CSV files, all imported reviews will be displayed on the review manager panel. You can filter the spam, outdated, irrelevant, and negative reviews here and choose
How to import reviews from AliExpress to Shopify
How can you fulfill the review section if your products haven’t been reviewed yet? It’s when you should import reviews from AliExpress by Shopify reviews apps.
As Shopify doesn’t have a native app for this task, you should consider using other product review apps on the Shopify App Store.
As all the best review apps for Shopify mentioned above have an AliExpress import feature, let’s find out how to import reviews to Shopify stores with these apps.
How to import reviews from AliExpress to Shopify with Judge.me
- To import reviews from AliExpress to Shopify with Judge.me app, you should follow these steps:
- Install Judge.me AliExpress Reviews
- Click Import Reviews from AliExpress
- Fill in the URL of the AliExpress product and Import it to your Shopify product
- Optional: Choose the number of reviews you want to import, country & content filters to match your market and your need
- Choose the language to translate reviews to
- Click Import Review
Source: Judge.me
It’s effortless to import reviews to Shopify, but how to take advantage of this feature is another story. It would help if you focused on the optional options of country and content filters.
You should filter country to import reviews and choose the equivalent language to translate them to make your reviews the most relevant to your target market and audience.
For the content filter, you should import reviews with content and photos to make your review section more trustworthy, as 62% of consumers are more likely to purchase if they see photos and videos of other customers. In addition, reviews with content should contain at least 10 characters as the short review often looks unreal and spammy.
How to import reviews from AliExpress to Shopify with Loox
You can easily import reviews to Shopify from Aliexpress with Loox in a few simple steps:
- Drag the "Import to Loox" button to your bookmarks bar.
- Go to the AliExpress product page you want to import the reviews from.
- Click the “Import to Loox” button on the bookmarks bar.
- Choose which product on your store you want to import AliExpress reviews to.
- Choose the number of reviews you want to import.
- Filter reviews based on stars and country to import.
- Choose the language to translate your reviews.
- Tick additional import condition: Fetch most recent reviews, Only reviews with photos, and Import variant information (item types).
- Click Preview & Import.
Source: Loox
The process of importing reviews with Loox is also like a breeze, but you need to pay attention to some conditions to utilize product reviews for your store.
Firstly, like Judge.me, you should choose the country and language to translate based on your target market.
Secondly, filter the reviews with 4 stars and above; don’t just import 5-star reviews.
Customers are more likely to purchase products with an average star rating between 4.2 and 4.5 than 5-star ratings due to today’s skeptical consumers’ “ too good to be true” sensibilities.
Besides, you should fetch recent reviews only because customers often consider recency when reading reviews. 34% of shoppers just look for product reviews between a week and a month old, while 25% only look for reviews between 1 and 3 months old. You should also import reviews with content and photos like with the Judge.me app.
Lastly, unless your products have the same variants as this on Ali Express, please don't import variant information since the wrong variant information in the reviews may make it seem fake.
How to import reviews from Aliexpress to Shopify with Ali Reviews
Here are some easy steps to import reviews to Shopify with Ali Reviews:
- Add Ali Reviews extension to Chrome
- Choose products that you need to add reviews on your store in the Ali Reviews dashboard by clicking Import Reviews
- Fill in the AliExpress link of the product that you want to crawl reviews.
- Customize settings for imported reviews and click Import:
- Import reviews in date range: Import reviews in the chosen period only
- Review quantity: Choose the number of reviews per import. This number can vary based on your pricing plan
- Publish imported reviews: Auto-publish reviews or not
- Customer name: Censor customer name with *** or not
- Content option: Choose to import reviews with content, without content, or both
- Photo option: Choose to import reviews with images, without images, or both
- Skip reviews with keywords: Choose not to import reviews including undesired keywords
- Translate reviews: Choose to translate reviews or not and choose the language to translate reviews
- Review location: Choose the country of reviewers to import
Source: Ali Reviews
There are some noteworthy options when customizing review import settings to make the most of product reviews. You should choose the location based on your market and import recent reviews, reviews with content, and photos only to avoid spamming.
Besides, only censor some reviewers' information, as a review section full of “*” looks spammy and untrustworthy. It would be best if you also skipped reviews with negative keywords like "broken", "slow shipping", "fraud", "scam", "isn't received", etc
Besides, only censor some reviewers' information, as a review section full of “*” looks spammy and untrustworthy. It would be best if you also skipped reviews with negative keywords like "broken", "slow shipping", "fraud", "scam", "isn't received", etc
Conclusion
Product reviews with great benefits are essential for Shopify stores but how to add reviews to Shopify stores may be a challenge with many merchants as the free solution of Shopify - Product Reviews app was delisted.
Understanding this problem, in this article, we equip you with detailed reviews on the best review apps for Shopify stores as well as the tips and tricks to add reviews to Shopify stores and import reviews from AliExpress to build trust and boost sales.
However, to make the best use of customer reviews, you need a helpful assistant like our Minimog - the next-gen multipurpose Shopify theme with stunning design, conversion-focusing features, endless possibility of customization, and powerful integration with the best review apps for Shopify like Judge.me, Loox, Ali Reviews, etc.
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