Cookies Policy

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

How do we use cookies?

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Types of Cookies we use

1. Necessary

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

 Cookie Description Duration
shopify_app_session.sig Cookie required to login to Foxify app from Shopify. Session
shopify_app_session Cookie required to login to Foxify app from Shopify.

Session

cookieyes-consent CookieYes sets this cookie to remember users' consent preferences so that their preferences are respected on their subsequent visits to this site. It does not collect or store any personal information of the site visitors.

1 year

gist_id_6tl2nh9s A random ID is assigned to each unique anonymous visitor to keep track of their session across page views. This cookie is required to use live chat support.

1 year

gist_identified_6tl2nh9s A boolean variable that is set to true when an identify call occurs. This cookie is required to use live chat support.

1 year

2. Functional and Performance

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Currently, there are no Functional or Performance cookies used in our Apps.

3. Analytics and Customization

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

 Cookie Description Duration
mp_e3c801fa49eeea9a056f54874c1e9a3c_mixpanel This cookie installed by Mixpanel 1 year
_hjSessionUser_3238992

1 year

_hjSession_3238992

 30 minutes

_ga_V02MKF259V This cookie is installed by Google Analytics.

 2 years

_ga The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.

2 years

_hjFirstSeen Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user.

 30 minutes

_hjIncludedInSessionSample Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit.

 2 minutes

_hjIncludedInPageviewSample Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit.

2 minutes

_hjAbsoluteSessionInProgress Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie.

2 minutes

4. Advertisement

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

Currently, there are no Advertisement cookies used in our Apps.

How to control cookies

Manage cookies

You can change your cookie preferences at any time by visiting App -> Settings -> Account -> Data privacy. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using any other web browser, please visit your browser’s official support documents.

How to contact us

If you have any questions or feedback about this Cookies Policy or our services, please do get in touch with us at happytohelp@foxecom.com.